Usually we arrange the shipment within 2 business days. We submit the ordered item to the National Gem and Jewelry Authority of Sri Lanka to verify the items at the second business day and your package will be arranged at at the authority premises.

We inform the customer via email, before submission to the authority. Customers should request the refund before the email conformation.

Refund Request Methods :

Phone : 0770830194

Email : admin@azhargem.com or azargem@yandex.com